No one knows your product better than your customers.
Ok, it’s likely that you and your team know it pretty well too, but it’s impossible for you to have a fresh or brutally honest perspective on the product you invest so much time in every day. And that makes honest customer feedback even more vital.
AskNicely, also known as the world’s most loved Net Promoter Score software, is JobAdder’s latest integration. It’s a customer feedback platform that automatically collects customer insight in real time and helps businesses improve customer experience and also generate referrals from existing customers.
Now, thanks to the integration with JobAdder, you can also use AskNicely to measure job candidate satisfaction, giving you the same real-time measure of your employer brand amongst your potential workforce. Ensure unsuccessful candidates aren’t leaving with a negative view of your company, identify positive candidates who may be an option for different roles or who are likely to refer or recommend friends/colleagues to your company.
AskNicely integrates seamlessly with JobAdder and once it’s up and running, you can select which candidates in your talent pool you’d like to start gathering feedback from and when. Feedback is then automatically collected via AskNicely’s customised surveys.
Once this first-hand feedback is fed into JobAdder, recruiters and hiring managers can analyse and improve their candidate experience, create more targeted messaging for job seekers and better nurture their candidates.
If you’re cynical about surveys here are some statistics that may change your mind – AskNicely users experience an average response rate of 38%, with 1 in 3 experiencing a 50% response rate.
The actionable insights AskNicely allows businesses to tap into from their customers enables them to retain customers, improve satisfaction and grow revenue.
To learn more about how this integration works, email AskNicely at firstname.lastname@example.org or visit www.asknicely.com/integrations/jobadder.
Source: JobAdder News & Information - Recruit Everywhere http://blog.jobadder.com/want-honest-actionable-insights-customers-candidates-just-asknicely/
One of the highlights of JobAdder’s event circuit this month was attending the CIPD’s HR Software Show in London.
This much-anticipated event was attended by industry influencers and tech gurus alike, and hosted a series of learning sessions on everything from HR data and analytics to onboarding inefficiencies to AI.
During the event, we also got a first glimpse at the CIPD’s Spring 2017 ‘Employee Outlook’ survey. With a diverse cross-section of over 2,000 UK employees participating in the survey, the new statistics gathered in the survey reveal a lot about the current climate, trends and employee sentiment among the workforce.
Here’s our recap of the most interesting and revelatory survey statistics:
Job satisfaction is on the rise
Health and well-being is a priority in the workplace
Mixed feelings on performance and pay
Optimistic views towards tech
Insight from the CIPD 2017 Spring ‘Employee Outlook’ Survey has been produced in partnership with Halogen Software. Click here to download the full survey.
Image courtesy of CIPD.
Source: JobAdder News & Information - Recruit Everywhere http://blog.jobadder.com/new-statistics-workplace-climate-trends/
Every recruiter’s main advantage is being able to continually source and secure the best talent.
Last week the 2017 Australian Sourcing Summit event, dedicated to “Pushing Talent Sourcing Frontiers,” was a creative hub of the best and newest sourcing strategies and ideas.
In case you missed out, here are the highlights from the #SOSUAU event:
Why Facebook Is In A League Of Its Own
Shane McCusker from Intelligence Software explored the key reasons why recruiters and hiring managers should be very excited about Facebook as a sourcing tool. For one, it allows you to engage with over a billion people for free.
As a platform with many more users – and active ones – than LinkedIn, Facebook gives sourcers the competitive advantage of being able to tap into talent that others recruiters can’t find.
Once you’ve built a shortlist of promising candidates, the interests listed on each candidate’s Facebook profile can help you evaluate whether they will be the right cultural fit.
Go Where The Talent Is
As well as typical candidate searches, Shane pointed out that Facebook groups, pages and events are a goldmine of talent. For example, if you are looking for a PHP Developer, look at PHP groups on Facebook.
Try New Sourcing Techniques
Troy Hammond from Talent Army emphasised the importance of using unexpected avenues to find talent and the need to try something new every day. These include:
Sourcing Vs Recruitment
Jo James from Xero talked about the importance of differentiating between sourcing and recruitment. Sourcing is about finding the right talent who meet the long-term vision and goals of your company. On the other hand, recruitment is about being tactical and solving immediate staffing problems. To be successful, companies must do both.
More Than Just A Job Title
Jo also pointed out that recruiters need to understand that these days, people are not looking for a job title only, but for a meaningful, long-term career. Candidates are invested in knowing how a new role or company they will work for benefits society and will be able to contribute to their growth and development – personally and professionally.
To finish off the day, JobAdder welcomed all attendees back to the JobAdder office for some well-earned drinks and buzzworthy chat about ideas that came out of the day. Here’s looking forward to the next great sourcing event!
Source: JobAdder News & Information - Recruit Everywhere http://blog.jobadder.com/best-2017-sourcing-summit-australia/
Our integration with e-signature platform HelloSign made waves when it hit JobAdder late last year, revolutionising the way recruiters manage document signing.
As those people who have already ditched the pen, paper and printer method of signing will know, this integration is one that every recruiter stands to benefit greatly from. The amount of time and effort e-signatures save throughout the entire recruitment workflow is massive.
Due to popular demand, we’ve added extensions onto the HelloSign integration within two target areas of JobAdder:
Terms of business can now be sent directly from the Company Record.
Send offer letters, new hire documents and other onboarding documentation right from the Job Order, prior to placing a candidate.
Follow the simple instructions outlined in this video to get set up with HelloSign:
The benefits of having a HelloSign account include:
HelloSign is currently offering a 20% discount off a Business Plan or above exclusively to JobAdder users. Business Plan includes up to 5 team members – anyone sending a document from JobAdder will need to be a team member in their HelloSign account.
This brings the Business Plan to $32/month if paid annually and $40/month if paid monthly for the entire team! Contact HelloSign to purchase an account.
Source: JobAdder News & Information - Recruit Everywhere http://blog.jobadder.com/brand-new-places-can-now-use-e-signatures/
More so than any other job board or social media site, Instagram has a polarising effect on recruiters.
On the topic of Instagram, recruiters fall into one of two categories: they either acknowledge Instagram’s widespread popularity and are open to the talent pools accessible through the platform, or they’re dismissive of it and write it off as a fad – isn’t that the app where people post selfies and pictures of their meals?
If we put aside the group of Instagram users who only post pictures of their smashed avocado toast and selfies, the fact is that there is a large contingent of people who regularly use Instagram for sharing and searching job-related content.
Last week at the UK Recruiter’s annual Recruitment Tech Expo in London, speaker Katrina Collier insightfully raised the point that Instagram currently has over 200 million more users than LinkedIn – the traditional go-to social platform for recruitment. What’s more – as observed by Katrina – unlike LinkedIn, Instagram users are active users who log in and consume content multiple times throughout the day.
So for those recruiters who are open to exploring all talent sourcing avenues, here are the arguments for Instagram as a recruitment tool:
Prospective employees dig around on social media for clues about what it’s really like to work for your company, particularly the millennial cohort, and Instagram is no exception to the places they’ll look. Having an Instagram account is a signifier that your company has it’s finger on the pulse and is in touch with the platforms its employees favour.
An Instagram account that shows pictures of staff birthday celebrations, team activities and fun tidbits from daily office life is extremely attractive for potential employees and passive candidates.
2. It’s a personal, powerful branding tool
Instagram is a purely visual platform and visual content has a much higher engagement rate than simply text. Rather than people having to read a lengthy blurb about the nature of your company, being able to see what it’s like for themselves in pictures is much more effective and impactful. Instagram lets you let people peek inside your company’s world and tell stories through images.
3. Instagram content is highly sharable
As Instagram pictures are accompanied by short captions, the content you publish on your company’s Instagram page can also be published simultaneously to other linked social platforms, such as Twitter and Facebook. Capture different live audiences across all social platforms at one time when you publish Instagram posts.
4. Hashtags on Instagram can be used to build your social presence
Use a company hashtag, for example #JobAdder, in the captions of your Instagram posts to build up a dedicated social portal for all of your company photos. Whenever anyone clicks on that hashtag, they’ll be directed to a page containing every single photo your employees have ever posted using that hashtag, which is essentially your very own branded page. Just make sure that the hashtag isn’t already in use by someone else!
Using other hashtags related to the content of the photo or to your industry, such as #recruitment, is also useful for attracting views and engagement from like-minded people in the industry.
5. Instagram accounts give clues about candidates
Not only is a candidate’s Instagram page a source of information about their personal interests, but often it’s also a source of professional information. It’s common for people to include details about their job title, industry and links to their personal blog or website in the biography section of their Instagram page. Recruiters can use this information to gain further insight about a candidate’s compatibility for a role.
Does your company use Instagram as a recruiting tool or are you still a non-believer?
Share your thoughts with us!
Source: JobAdder News & Information - Recruit Everywhere http://blog.jobadder.com/instagram-recruiting-believe-hype/
Written by guest author Fred Schebesta. Fred is the CEO and Co-Founder of global personal finance comparison website finder.com. A digital marketing guru and leading Australian-born entrepreneur, Fred is also an award-winning digital marketer, author, blogger and keynote speaker.
Times are changing. The digital age, and the constantly evolving array of innovative tech, tools and apps that comes with it, requires businesses to take a step back and rethink their structure and strategy. Gone are the days of pen and paper, especially for recruiters who are always multitasking and on the go.
Sure, traditional ways of operating are still beneficial, but businesses need to understand that digital tools are paramount to success.
While cash flow is arguably the biggest factor in a business’s survival – and there are plenty of high-tech digital services out there for money transfer business loans – to reach the next level and really succeed you need to adopt digital tools in other parts of your business. Competition is fierce out there – “adapt or die” is a statement that I am hearing all too often.
Improve the productivity of your business
Never underestimate the importance of internal communications and business management. There are a plethora of tools available that are ideal for increasing workflow within your business. Video chatting, instant messaging and recruitment tools are not only efficient, but vital for success in today’s tech landscape.
Modern instant messaging tools, such as Slack, have revolutionised the way communication is conducted within the workplace – no longer do we need to rely on lengthy email threads. These platforms are not only time-saving, but they are also efficient, as they allow for effective, real-time team-based communication.
Video conferencing is also becoming increasingly important as businesses expand globally, staff work remotely, and working from home policies becoming more accepted. Skype and Zoom, as well as similar tools, provide the convenience of being able to chat with those who are not physically present, boosting productivity as workers are able to carry on with their day-to-day activities.
Recruitment processes have also been revolutionized, with cloud-based platforms like JobAdder enabling businesses to manage job ads, candidate communication and all other recruitment tasks from the convenience of a single portal. As potential candidates are more likely to apply for jobs via one of many online job sites rather than in person, via phone, or in response to a printed ad (after all, it is 2017), moving all recruitment processes to the online world just makes sense.
Build trust and credibility
Business is now conducted on a much more personal scale thanks to the digital age. To survive, it needs to. Competition is fierce, and the need for an active, attractive, and most importantly, consistent, online presence is key for success.
Social media platforms are excellent tools to provide consistent brand messaging and to understand and engage with your audience. For example, say you’re a job seeker who is tossing up between two recruitment firms. Company A has a very ordinary website and a limited online presence. On the other hand, Company B has a thriving (not to mention attractive) website, linking to an abundance of frequently updated social platforms, which include reviews, queries and ratings from real people and happy candidates. Did I mention they also provide several types of contact details? Which would you opt for? My money goes to Company B. “Adapt or die”.
Another great arena of digital tools is analytics. Most platforms designed for external communications strategies will likely incorporate some form of analytics. Sure, it’s your choice whether you do anything with the data, but getting to know your audience and providing them with the content and services they really want will take your business to the next level.
The way forward
Whether we like it or not, this is the way forward. Dare I say this is only the beginning. As technology improves, traditional business models will quickly be made even more redundant than they are today.
We have been handed an opportunity to conduct business more effectively than ever before, both internally and externally. We should embrace this change and reinvent our strategies. We should feel empowered by the suite of technology at our fingertips. Revitalize and reinvent. This is the future.
Image Source: Pexels
Source: JobAdder News & Information - Recruit Everywhere http://blog.jobadder.com/businesses-need-digital-tools-succeed/
When was the last time you saw a candidate who looked perfect for a role on paper, but turned out to be the wrong fit in real life? What about a time when you had to decide between two similar candidates and wished you had deeper insight into their personalities to make the call?
We’re excited to announce that JobAdder has recently integrated with psychometric assessment and game provider Revelian to give recruitment professionals unique, data-driven human insight into candidates.
Most games and assessments take less than 20 minutes for candidates to complete. With these unique insights, recruiters and hiring managers can make better, more informed recruitment decisions and improve the efficiency and effectiveness of their hiring process.
By incorporating Revelian’s psychometric tests into the recruitment process, JobAdder users can make more effective matches between candidate and job. These matches not only benefit employees and businesses long-term, they also give recruiters and hiring managers a competitive edge in the market.
Learn more about this integration in the JobAdder Marketplace.
Source: JobAdder News & Information - Recruit Everywhere http://blog.jobadder.com/get-data-driven-candidate-insight-new-integration-revelian/
In the few short months since the beginning of the year, there’s already been a 22% increase in the number of people using social media.
Facebook takes out the top gong being ranked as the best social platform to reach Millennials and Gen X – meaning that people’s appetite for social media isn’t slowing down any time soon!
As a result, social recruiting is becoming more and more popular. There’s no denying that recruiting via social media allows the recruiter to tap into this big audience of passive candidates, but by no means does that replace the importance of job boards. Job boards remain the number one destination for job seekers looking for new roles and for recruiters looking to find the best and most diverse talent.
Social recruiting and job boards co-exist harmoniously, but the ideal job board is one that naturally attracts a contingent of passive candidates.
One job board that fits this niche is Gumtree, Australia’s leading community marketplace, which JobAdder is integrated with.
While Gumtree is well known as a marketplace for buyers and sellers, Gumtree’s job board specialises in recruitment for admin, trade, services, retail and hospitality industry talent.
With an audience of over 7 million people, it makes sense that Gumtree convert their organic website traffic into a talent marketplace where people can go to find the right hands-on job.
With a firm foothold in the market, Gumtree recently issued a new User Guide to Gumtree Jobs.
The benefits of having a Gumtree Jobs Professional Account – as highlighted in the Guide – are:
For more information on Gumtree Jobs or to set up a Professional Account, email email@example.com.
To find out more about jobs on Gumtree and how you can tap into their unique talent market, visit JobAdder’s Gumtree job board information page.
Source: JobAdder News & Information - Recruit Everywhere http://blog.jobadder.com/tapping-gumtrees-unique-talent-market/
Our second product release in May is a big one and benefits nearly all users so please read these release notes carefully.
This release includes;
Data Import Tool
Do you have additional data that you’d love to upload to JobAdder? Our self-service solution allows admin users to now import spreadsheets or CSV files of Companies, Contacts and Candidates into JobAdder in just a few clicks!
On the import history page a rollback feature is available in case you are not happy with what you have imported.
For the full tour of this new feature check out this video.
Quick View UI Updates
Keyboard shortcuts to navigate through, and select, your Quick View cards. If you open Quick Views from any grid view you can now use the left and right keys to navigate through and spacebar to select a Quick View.
Resizing Quick Views – click and drag to resize the width now adjusts both sides at the same time to bring consistency with the main site resize function. Height resize is as before.
We have increased the minimum size of our Quick Views and applied a default, but adjustable, landscape aspect ratio. If you have already set your Quick View size (by adjusting the size and location on screen prior to this update), this preference remains.
To make emailing easier and more flexible, you can now set up master email signatures that can be applied to all your JobAdder email templates.
Email signature content is taken directly from your user profile, and it’s completely customisable for different office locations or brands. (see Multiple Offices feature below).
Get the full tour of the new email signatures here.
One of the best features of the new dynamic email signatures is that they can be customised for companies with multiple office locations and brands. Office names, addresses, logos, social media profiles and more can be tailored, allowing your signature design to dynamically update based on office details.
Learn more about how to add offices and brands to your account here.
User Settings Update
With the Signature and Offices update we have added some new fields to your Profile pages. The most noteworthy additional user settings are;
Burst SMS Updates
Line breaks are now retained in the SMS. When you insert line breaks into the SMS in JobAdder those will now be retained and show up in the SMS that the candidate or contact receives. A special shout-out to Mike Laulu for requesting this update via our Slack Innovators Network!
Previous messages sent to the candidate or contact are now retained in the email string so that you have all previous context of a conversation.
Candidate or contact name appears in email. The name of the candidate or contact who is replying to the SMS is now shown in the email response.
Revelian Assessments Integration
Introducing our first assessments and testing integration with Revelian. Revelian are market-leading providers of candidate assessment software for the recruitment industry.
Revelian is a leading online assessments provider and is now integrated into your JobAdder workflow. From a job order you can now select candidates and invite them to complete an online assessment. Once the assessment is completed it automatically appears on the candidate record in JobAdder.
New Job Boards: Work It Girl & FlexCareers
In this release we have two new integrated job board partners. Both of these job boards focus on women in the workplace, so if diversity is important to your business then please check them out.
Work It Girl
Work It Girl is Australia’s newest and only job search engine dedicated to females. Work It Girl understands that companies and clients are actively seeking to close the gender gap and nurture women into leadership positions.
Work It Girl is available to all Australian and New Zealand clients. To register with Work It Girl please visit their website.
FlexCareers offers access to a highly skilled, untapped talent pool of qualified women seeking flexible jobs from progressive organisations.
FlexCareers is available for all Australia and New Zealand based clients. To register with FlexCareers please visit their website.
A huge thank you to all our amazing customers and partners who contributed ideas to this product release. More than half of our updates in each release are a direct result of your input, so thank you.
Source: JobAdder News & Information - Recruit Everywhere http://blog.jobadder.com/important-new-jobadder-features-may/
Last week Clearly PR, a recruitment and HR specialist PR agency, released figures indicating that since the start of this year almost 900 new recruitment firms have been registered.
With recruitment industry growth and competition on the rise, the question is: how can you as a recruiter set yourself apart and attain success in the long term?
Here are 10 habits of successful recruiters that you need to adopt now:
What are some of the other habits of successful recruiters you know?
Source: JobAdder News & Information - Recruit Everywhere http://blog.jobadder.com/10-habits-successful-recruiters/